Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at moneyinmotion420@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at moneyinmotion420@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at moneyinmotion420@gmail.com.

Returns and Refunds

We want you to love what you wear. If something is not right, we make it easy to sort out.

30-day returns

You have 30 days from the day your order is delivered to request a return.
Items must be unworn, unused, with tags on, and in their original packaging when possible.
Please include your order number or proof of purchase.

How to start a return

Email moneyinmotion420@gmail.com with your order number and a quick note about what you want to return, or reach us through the Contact page on moneyinmotion.store.
We reply with return instructions and the return address within 1-2 business days.
Please do not send items back before contacting us - packages sent without an approved return cannot be accepted.

Who pays return shipping

Changed your mind or the fit is not right? You cover the return shipping.
Item arrived damaged, defective, or we sent the wrong product? We pay. We send you a prepaid label - our mistake, our cost.

Refunds

Once your return arrives and passes a quick check, we approve it and refund the original payment method.
Refunds are processed within 5-10 business days after we receive your item. Your bank or card issuer may need a few extra days to post it.
Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

Need a different size or colour? The fastest way is to return the original item for a refund and place a new order right away so you do not miss out on stock. Tell us in your email and we will help you line it up.

Damaged, defective or wrong items

Please check your order as soon as it arrives. If anything is defective, damaged or incorrect, contact us within 30 days and we will send a replacement or a full refund - your choice. A couple of photos help us sort it out faster.

Items we cannot accept

Personalised or custom-made items (final sale).
Gift cards.
Items returned worn, washed, or without tags.

European Union 14-day cooling-off period

If your order is shipped into the European Union, you may cancel or return your order within 14 days of delivery for any reason, without justification. The item must be unworn, unused, with tags, in its original packaging, and accompanied by proof of purchase.